Important!

The COVD-19 pandemic has caused many countries / territories to take measures such as non-acceptance of international mail items. Some shipping methods, such as SAL, are no longer available for uncertain period. Please check if your destination country / territory still accept international mail, as well as shipping methods which are still available for the destination country. The list of countries available here.

Also, please note that even in case your order can be shipped, unexpected delays may occur due to considerable reduction of flights / charters from and to Japan.

We strongly recommend you to contact our customer service before placing an order to check whether the shipping is possible. Thank you for your understanding. 

Dear customers,

We at JAPANEXPORTS ONLINE SHOP will do our best for you to be satisfied with your order. Also, we constantly seek for ways to improve our service, so your feedback regarding this order will be greatly appreciated.

Please let us know if there are any issues while making and getting your order, what you liked / did not like about our website, and why. We would be glad to hear from you on any improvements you can offer which will help to make orders easier for you and other customers. 

Of course, we understand how it is so time-consuming to prepare detailed feedback, so we would like to compensate time you spend for your report, with a ￥3,000 coupon which you can apply while placing your next order at JAPANEXPORTS ONLINE SHOP. 

Please send your true and correct impressions about our services  by rating products available at our website, by contacting us directly, as well as via our facebook and instagram profiles, to get extra ￥3,000 discount for your next order!

Let us know your opinion!

Thank you in advance!